Senior Technical Help Without Hiring an IT Team

For the problems your web host, your app vendor and your marketing agency all bounce back to you: slow servers, integrations that almost work, email landing in spam, domain and DNS mix-ups, and Shopify or WordPress issues that need someone to read the code. Book a one-off fix, or keep us on a monthly retainer.

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What's Included

Everything You Get With Technical Support & Retainers

Speed & Server Problems

Find out why the site or server suddenly slowed down, fix the cause and stop it coming back.

Email Deliverability

SPF, DKIM and DMARC set up properly so your invoices, quotes and form mail reach the inbox, not spam.

Domains, DNS & Migrations

Moves between hosts or providers without downtime or lost email, and the DNS records documented so the next change is easy.

Integrations That Almost Work

Webhooks, syncs and automations that fail quietly. We trace where the data stops and make it reliable.

Shopify & WordPress Deep Fixes

Theme and app conflicts, checkout slowdowns, broken plugins and custom code, beyond what first-line support can help with.

Backups & Monitoring

Backups that are actually tested by restoring them, and monitoring that tells you about a problem before your customers do.

Who It's For

Is This You?

Small businesses without in-house IT

Technology runs your business, but it is not a full-time job for anyone. You need a senior person on call, not a full-time hire.

Online stores

Shopify and WooCommerce stores where an app, a theme change or a slow checkout is costing real sales.

Agencies and freelancers

A technical backstop for the server, email and code problems that sit outside your team's skills.

Founders with a live product

Someone reliable to handle the infrastructure, the bugs and the urgent fixes while you run the business.

How It Works

Tell Us What Is Wrong

Send the symptoms, screenshots and who you have already tried. Plain English is fine.

Diagnose & Quote

We find the actual cause first and tell you what fixing it involves before any billable work starts.

Fix & Document

We fix it and write down what we changed, so you are never dependent on our memory.

Stay Covered

If small issues keep coming up, a monthly retainer gives you a set number of hours to use however you need.

Every job is quoted before work starts. Tell us what you need and we will come back with an honest recommendation.

Why It Matters

What This Means for Your Business

We don't do busywork — everything is aimed at real outcomes you can measure.

A senior technical person on call without a full-time salary
Problems fixed at the cause, not patched
Every change documented so you stay in control
One team for hosting, email, domains and code

Common Questions

Level 1 is "how do I do this?" and level 2 is a known fix. Level 3 is the problem nobody has a ready answer for: it needs someone to read the logs, the code and the configuration to find the cause. That is the work we do.

Yes. Most of this work is on systems someone else set up. We read what is there before we change anything.

No. One-off fixes are fine. A retainer suits businesses where small technical jobs keep arriving every month, because it removes the back-and-forth of quoting every task.

See How We Work: we often work into the evening, so many fixes are done by the time you start the next morning. Urgent outages are handled as soon as we see them.

Explore Our Other Services

Web Design

SEO

Social Media

Hosting

Ready to Get Started?

Tell us about your business and we'll send a free, no-obligation proposal within 24 hours.

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